Privacy Policy

Your privacy rights and data protection information

Last updated: January 2025 | Effective Date: January 1, 2025

1. Introduction

qirunep ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our wellness consultation services, in accordance with the General Data Protection Regulation (GDPR) and Hungarian data protection laws (Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information).

We are the data controller for the personal data we process. Our services are provided from Hungary and this policy applies to all users of our consultation services worldwide.

2. Data We Collect

Personal Information You Provide:

• Name, email address, phone number
• Age and demographic information (voluntary)
• Wellness goals and health-related information you choose to share
• Communication preferences and consultation history
• Feedback and survey responses

Technical Information Automatically Collected:

• IP address, browser type, device information
• Website usage data and interaction patterns
• Cookie data (with your consent)
• Geographic location (general region only)

3. How We Use Your Data

We process your personal data only for legitimate purposes and with appropriate legal bases:

Consultation Services (Contractual Necessity):

To provide personalized wellness consultations, schedule appointments, and deliver our services as requested.

Communication (Legitimate Interest):

To respond to inquiries, provide customer support, and send service-related communications.

Legal Compliance (Legal Obligation):

To comply with applicable laws, regulations, and legal requests from authorities.

Service Improvement (Legitimate Interest):

To analyze usage patterns, improve our services, and ensure website security (only with anonymized data).

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your information only in these specific circumstances:

Healthcare Professionals: With your explicit consent, we may refer you to qualified healthcare providers for medical consultation
Service Providers: Trusted third parties who assist with website hosting, email communications, and payment processing (all bound by strict confidentiality agreements)
Legal Requirements: When required by law or to protect legal rights and safety

5. Your Privacy Rights (GDPR)

Under GDPR and Hungarian law, you have the following rights regarding your personal data:

Access Rights

Request a copy of your personal data we hold

Rectification

Correct inaccurate or incomplete data

Erasure (Right to be Forgotten)

Request deletion of your personal data

Data Portability

Receive your data in a machine-readable format

Restriction of Processing

Limit how we use your data

Object to Processing

Opt out of certain data uses

6. Data Security and Retention

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted during transmission and storage.

Data Retention: We retain your personal data only as long as necessary for the purposes outlined in this policy, typically for the duration of our consultation relationship plus 7 years for legal compliance, or until you request deletion (whichever comes first).

7. International Data Transfers

Our servers are located in the European Union. Any transfers of personal data outside the EU/EEA are conducted only with appropriate safeguards in accordance with GDPR requirements, such as Standard Contractual Clauses approved by the European Commission.

8. Contact Information & Complaints

Data Protection Contact:
For any privacy-related questions or to exercise your rights, contact our data protection team through our consultation request form or main contact channels.

Supervisory Authority:
If you have concerns about how we handle your data, you can lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):
Website: naih.hu | Address: 1055 Budapest, Falk Miksa utca 9-11.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the revised policy.